Activating an expired account status

 

1.       Choose your Admin view

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2.    Identify the member with an Account Status listed as expired

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3.   Click Account Status

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4. Click Extend expiry- giving your member the opportunity to reactive their accountScreenshot 2025-06-26 at 3.05.31 PM

 

5. Member will receive an email from no-reply@wethos.ai and have 14-days to active their account using the link

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