Skip to content
English
  • There are no suggestions because the search field is empty.

Activate an expired account status (Admin)

 

1.       Choose your Admin view

Screenshot 2025-06-02 at 8.55.59 PM

 

2.    Identify the member with an Account Status listed as expired

Screenshot 2026-03-11 at 2.39.28 PM

 

3.   Click View Status

Screenshot 2026-03-11 at 2.39.40 PM

 

4. Click Extend expiry- giving your member the opportunity to reactive their account

Screenshot 2026-03-11 at 2.40.32 PM

 

5. Member will receive an email from no-reply@wethos.ai and have 14-days to active their account using the link

Screenshot 2025-06-26 at 3.18.06 PM